Terms of Service
Last updated: December 18, 2025
Welcome to Prismware. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before using our services.
Service Provider Information
Prismware
Shibuya Scramble Square
2-24-12 Shibuya, Tokyo 150-0002, Japan
Phone: +81 3-5468-7291
Email: info@prism-ware.com
1. Acceptance of Terms
By accessing and using the Prismware website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users, and others who access or use our services. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services following any changes indicates your acceptance of the new terms.
2. Service Description
Prismware provides arcade game development services, including but not limited to:
Japanese arcade market consultation and development services focused on meeting certification requirements and player expectations
Arcade animation system creation and sprite animation development optimized for arcade presentation
Gacha system design and collection mechanics for arcade contexts
Our services are subject to availability and may be modified, suspended, or discontinued at any time without prior notice. We strive to provide accurate information about our services, but we do not warrant that descriptions or content on our website are complete, reliable, current, or error-free.
3. Acceptable Use Policy
When using our website and services, you agree to:
Comply with Laws
Use our services only for lawful purposes and in accordance with all applicable local, national, and international laws and regulations.
Respect Intellectual Property
Not infringe upon or violate the intellectual property rights of Prismware or any third party, including copyrights, trademarks, patents, or trade secrets.
Honest Representation
Provide accurate, current, and complete information when communicating with us or using our services.
You agree NOT to:
× Use our services in any way that could damage, disable, overburden, or impair our website or interfere with any other party's use of our services
× Attempt to gain unauthorized access to any portion of our website, other accounts, computer systems, or networks connected to our services
× Use any automated system, including robots, spiders, or scrapers, to access our services without our express written permission
× Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services, or which may harm us or users of our services
4. Service Access and Availability
We strive to maintain continuous access to our website and services, but we cannot guarantee uninterrupted availability. Our services may be subject to:
Scheduled Maintenance
We may perform scheduled maintenance on our systems, which may result in temporary service interruptions. We will attempt to provide advance notice of scheduled maintenance when possible.
Technical Limitations
Service availability may be affected by factors beyond our control, including internet connectivity issues, server problems, or force majeure events. We are not liable for any loss resulting from such interruptions.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
5. Account Terms
If you create an account with us or engage our services, you are responsible for:
Account Security
Maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Accurate Information
Providing and maintaining accurate, current, and complete information in your account. Failure to do so may result in suspension or termination of your account or services.
Account Responsibility
You are solely responsible for all content and activity on your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.
6. Intellectual Property Rights
All content on our website, including but not limited to text, graphics, logos, images, software, and other materials, is the property of Prismware or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Our Content
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of our content without our express written permission. Any unauthorized use of our content may violate copyright, trademark, and other laws.
Your Content
When you submit content to us through contact forms or other communications, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purpose of providing our services and improving our offerings.
Trademarks
Prismware and our logo are trademarks of our company. You may not use our trademarks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.
7. Payment and Fees
If you purchase services from us, you agree to:
• Pay all fees and charges associated with your service agreement in accordance with the payment terms provided to you
• Provide accurate billing information and promptly update any changes to your payment method
• Understand that all fees are non-refundable unless otherwise stated in your service agreement or required by applicable law
We reserve the right to change our fees and pricing at any time. Any changes will be communicated to you in advance and will apply to future purchases or service renewals.
8. User Responsibilities
As a user of our services, you are responsible for:
Compliance with Laws
Ensuring that your use of our services complies with all applicable local, state, national, and international laws and regulations.
Truthful Communications
Providing accurate and truthful information when communicating with us and not misrepresenting your identity, credentials, or intentions.
Respectful Conduct
Treating our staff and other users with respect and professionalism. We do not tolerate harassment, discrimination, or abusive behavior.
9. Third-Party Links and Content
Our website may contain links to third-party websites or services that are not owned or controlled by Prismware. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We do not endorse or make any representations about third-party websites or resources. Your use of third-party websites is at your own risk, and you should review the terms and policies of any third-party websites you visit. We are not liable for any harm or damages related to your use of third-party websites or services.
10. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including:
• Violation of these Terms of Service
• Fraudulent, abusive, or illegal activity
• Non-payment of fees or charges
• Request by law enforcement or other government agencies
Upon termination, your right to use our services will immediately cease. All provisions of these Terms of Service that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
11. Changes to Terms
We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after revisions become effective, you agree to be bound by the revised terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Prismware
Shibuya Scramble Square
2-24-12 Shibuya, Tokyo 150-0002, Japan
Phone: +81 3-5468-7291
Email: info@prism-ware.com